Company Questions
Are you an eco-friendly enterprise?
Naked Nutrition seeks to reduce waste wherever possible, and we avoid the use of harmful pesticides and farming practices. At the end of the day, we want to leave the earth better than we found it.
Can I unsubscribe someone from your newsletter?
There is an unsubscribe link at the bottom of the email. Please click there to unsubscribe.
When was Naked Nutrition founded? What does the brand stand for?
We've been in business since 2014 and only use CGMP facilities. The company was started due to all the misinformation out there when it comes to protein and the nutrition industry. We strip away all of the marketing and gimmicks that many companies use today. We sell products with only the purest ingredients. At Naked Nutrition, we strive to help you meet your nutrition and fitness goals by being transparent about what we sell. That way you know exactly what's going into your body.
What protein should I pick?
How often should I take protein? When should I take protein?
Are your products safe for those with a nut and gluten allergy?
Most of our products are processed in nut and soy-free facilities. However, they are packaged on lines that also package both soy and nuts. These lines are thoroughly disinfected and cleaned between runs to avoid any cross contamination. There are images on our website and Amazon product listings that include the most recent gluten testing. Regarding your question, we use ingredients that do not contain gluten, but we also test for the presence of gluten.
What is a good protein powder for weight loss / meal replacement?
Who / what company third party tests your products?
We use Eurofins Scientific for our third-party testing.
Are your facilities GMP certified? Who does the GMP audit? Do you do stability testing?
Our processing and packaging facilities are all GMP certified. Silliker is the 3rd party auditor for this certification. Regarding stability studies, since we only sell powders and nothing in a solution, like a beverage, stability studies are not necessary.
Do you test for PCBs?
We do not test for PCBs at this time.
Are your products FDA approved?
The facilities where all the ingredients are processed and packaged do have FDA approval.
Why is my Naked protein or supplement container not full?
Our proteins and supplements are sold by weight and not by the amount of space they take up ie volume.
Some proteins are denser than others. For example our Naked Pea is much denser than our whey protein, and this leads to a less than completely full canister. The products are weighted multiple times to ensure it is the correct size. If we filled canisters all the way, some proteins would weight out to 8 or 9 lbs, with a price increase to match.
Can you please send me a scoop? I can’t find my scoop.
Sometimes the scoop will settle during shipment. Every container is packaged with a scoop. We recommend taking a fork and sifting through the product to find the scoop.
Is the product okay if the inside seal has been broken? Has the product been tampered with?
As long as the outer seal is intact, you have nothing to worry about. When our containers are opened, the second seal sometimes will come up because of the way the seal is placed in the lid before sealing. In other words, the seal breaking once you unscrew the lids is perfectly normal.
There would only be cause for concern if there as protein powder in the box itself.
Will summer /heat / a hot delivery truck affect the protein?
In a dry, powder form, whey protein is quite stable and should not degrade unless temperatures exceed 160° F. Our whey is heated to 163 degrees F during processing so you shouldn't worry about the back of a delivery truck.
How long is standard, expedited and priority shipping?
Standard: Free Shipping On All Order Over $49. Expect to receive your order in 5-7 business days.
Expedited: Your order should arrive in 2-3 business days.
Priority: Your order should arrive in 1-2 business days.
Business days refer to Monday - Friday and therefore does not include Saturday or Sunday as well as holidays.
For other shipping questions please see:
What is your refund policy? Do you have a privacy policy?
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