Polityka Prywatności
Naked Whey, Inc.
Privacy Policy
This Privacy Policy is effective April 15, 2026.
- Scope of this Policy
- Agreement to Terms
- Effective Date and Changes to this Policy
- The Information We Collect
- Cookies
- Children’s Privacy
- How We Use Your Personal Information
- How We Share Your Personal Information
- Your Privacy Choices
- How We Store and Safeguard Your Personal Information
- Additional Disclosures for Residents of California
- Additional Disclosures for Residents of Canada
- Additional Disclosures for Residents of the European Union (EU) and United Kingdom (UK)
- Third-party Links and Third-party Advertising
- Contact Us
1. Scope of this Policy
Thank you for visiting the Naked Nutrition website, owned and operated by Naked Whey, Inc. (“Naked”, “we”, “our”). The purpose of this Privacy Policy is to inform you of the treatment and handling of personal information that we may learn about you from using our website at nakednutrition.com and nakednutrition.ca (the “Site”), mobile application (the “App”) and/or by use of any of our products or services (collectively, with the Site and App, the “Service”). If you have any questions regarding this information or our privacy practices, please see the Contact Us section at the end of this Privacy Policy.
2. Agreement to Terms
If you do not agree with the terms of this Privacy Policy or our Terms of Use, then you should immediately discontinue use of the Service without providing us any personal information.
3. Effective Date and Changes to this Policy
This Privacy Policy is effective as of the date above and will remain in effect until a new policy supersedes it. We may choose to update this Privacy Policy at our discretion, so you should check this page periodically as the terms may change from time-to-time. When we make changes, we will revise the effective date at the top of this page. In the event of a material change to this Privacy Policy, we will provide a message through the Site, App, or via an email address associated with your account informing you of the change. We also encourage users to frequently check this page for any changes and to stay informed about our privacy practices, especially before you provide information, and particularly personal information, to us through the Service.
4. The Information We Collect
We may collect the following categories of personal information (a) directly from you (such as when you purchase a product from us, create an account, or send communications to us), (b) from third parties such as partner companies involved in joint promotions, (c) from the device and browser that you use to access the Service, and (d) from cookies and similar technologies:
Identifiers
We may collect your name, username and password, date of birth, email address, telephone number, shipping address, and company name (if applicable).
Commercial and Financial Information
If you purchase a product from us, we collect billing and payment information from you. We may also collect your order history.
User-submitted Content
We collect information that you post or submit to the Service, such as product reviews, as well as correspondence and survey responses that you send to us, or when you engage with our live chat feature.
Device Information
We may collect device information when you visit the Site or use the App. Device information may include your computer and mobile device type, browser type, IP address, unique identifiers, domain names, access times, and geolocation information.
Internet or Other Network Activity
We may collect information concerning your interaction with the Service, including when you access the Site and your browsing activity (such as which pages you visit, in what order, and for how long). This may include “traffic data” or tracking information provided by the Site’s host or similar providers (e.g., Google Analytics) that may be helpful for marketing purposes or for improving the Service.
Inferences
We may draw inferences from the information identified above that may reflect your preferences, characteristics, or interests.
You are not required to provide all personal information identified in this Privacy Policy to use our Site, App, or to interact with us offline, but certain functionality will not be available if you do not provide certain personal information. For example, if you do not provide certain personal information, we may not be able to respond to your requests, create an account for you, perform a transaction or enter into a contract, or provide you with marketing we believe you may find valuable.
5. Cookies
We store certain information that gets collected automatically at our end through cookies and other similar technologies. A cookie is a small string of information that a website that you visit transfers to your browser for identification purposes. Cookies can be used to follow your activity while using a website or across websites, and that information helps companies understand your preferences and tendencies, as well as improve and personalize your website experience. Some cookies are necessary to operate a website, while others can be functional, analytical, or used for marketing purposes, including targeted advertising (as discussed in more detail below). Cookies on the Sites are generally divided into the following categories:
- Strictly Necessary Cookies. These are required for the operation of the Site. They include, for example, cookies that enable you to log into password-protected portions of the Site. These cookies are session cookies that are erased when you close your browser.
- Analytical/Performance Cookies. These allow us to recognize and count the number of visitors to the Site and understand how such users navigate through the Site (e.g., when and which pages are visited, in what order the pages are visited, and where a user is located).
We also use Google Analytics for part of this process. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. Google provides users with the ability to prevent their data from being used by Google Analytics—learn more by going to https://tools.google.com/dlpage/gaoptout.
- Functional Cookies. These improve the functional performance of the Site and make them easier for you to use. For example, functional cookies are used to remember preferences such as your chosen language, location, or other settings. These cookies typically qualify as persistent cookies because they remain on your device for use during your next visit to the Site. You can delete these cookies as detailed below.
- Marketing Cookies. These record your visit to the Site and the pages you have visited and the links you have followed, to recognize you as a previous visitor, and to track your activity on the Site and other websites you visit. These cookies are used to display ads on other websites based on your visits to the Site and other online activity. These cookies qualify as persistent cookies because they remain on your device.
- Third Party Pixels and Cookies. When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. This information can also be found here: https://retention.com/support/update-privacy-policy/
We also use third parties to provide certain features or functionality through the Service. For example, we use Shopify to operate our online store. You can learn more about Shopify’s cookies at https://www.shopify.com/legal/cookies.
You can also prevent the use of certain cookies by modifying your Internet browser settings, typically under the sections “Help,” “Internet Options,” or “Settings.” If you disable or delete certain cookies in your Internet browser settings, you may still access a Site, however, you might not be able to access or use important functions or features of the Site.
Do Not Track and Global Privacy Control
At this time, we do not recognize the “Do Not Track” browser-based standard signal, however, we recognize the Global Privacy Control (“GPC”) as a valid request from you to opt out of non-essential cookies.
6. Children’s Privacy
The Site is not intended for users under the age of 16. We do not knowingly or intentionally gather personal information about visitors who are under the age of 16. If you are aware of, or suspect that, someone under the age of 16 is using the Site without permission, please notify us immediately by contacting us as detailed below. If you have questions or concerns about the Internet and privacy for your child, we encourage you to check out the FTC Guidelines for protecting your child’s privacy online.
7. How We Use Your Personal Information
We collect and use personal information for various purposes, including:
Providing our Service
We use personal information to provide our Service to you, such as to: fulfill orders and/or complete transactions that you request; personalize your experience; process payments and billing; ensure our Service is compatible with your computer or mobile device; and create, maintain, and otherwise manage your account.
Communicating with you
We use your personal information to communicate with you, such as to: send notifications to you related to your purchases; provide customer service; engage with you via our live chat feature; respond to and/or follow up on your requests, inquiries, issues, or feedback; and send you requests to participate in surveys.
Analytics and personalization
We use personal information: to understand how you interact with our Service, advertisements, and communications; to conduct research and analytics, including to improve our Service and our marketing campaigns; to analyze and evaluate issues relating to nutrition and fitness; and to personalize your experience when you use our Service.
Marketing and promotional purposes
We use personal information for marketing and promotional purposes, such as: to send marketing, advertising, and promotional communications by email, phone, or text message; to show you advertisements that we and our partners believe will be tailored to your interests; and to administer contests and other promotions.
Business functions
We use personal information: to support our core business functions, including to maintain business process management records; to collect amounts owed to us; and to provide and maintain the functionality of our Service, including identifying and addressing errors or problems.
Security and fraud prevention
We use personal information to detect, investigate, prevent, and take action regarding possible or actual security incidents and malicious, deceptive, fraudulent, or illegal activity and to prosecute those responsible.
Legal rights and obligations
We use personal information to comply with legal and regulatory obligations, to establish or exercise our rights, and to defend against legal claims.
8. How We Share Your Personal Information
We may share personal information, for the purposes outlined above, with the following categories of recipients:
- Service providers: We share personal information with service providers, acting as data processors, to enable such parties to perform functions on our behalf and under our instructions in order to carry out the purposes identified above (e.g., information technology services, information storage, payment processing, fraud detection, marketing management and communications, customer service functions, statistical analysis). A limited number of service providers will act as data controllers (e.g., fraud detection, statistical analysis) and will be contractually obligated to comply with applicable data protection laws, rules, and regulations. (For information about how Shopify handles your Personal Data visit https://www.shopify.com/legal/privacy.)
- Advertising partners and social media networks, to provide you with marketing that we or our partners believe will be relevant to you.
- Auditors, advisors, and financial institutions: We share personal information with auditors for the performance of audit functions, and with advisors for the provision of legal and other advice, and with financial institutions in connection with payment and other transactions.
- Site visitors, such as when you leave a review, your name and the content of your review can be seen by other Site visitors.
- Business reorganization: We may share personal information with third parties in connection with a change to the control or financial status of the company, including a corporate restructuring, sale, acquisition, financing, reorganization, bankruptcy, receivership, transfer, or assignment of assets or business merger or divestiture. Personal information and other information may be shared in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction.
- Mandatory disclosures and legal rights: We may share personal information in order to comply with any subpoena, court order or other legal process, or other governmental request. We also share personal information to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims or prevent fraud.
If you have questions about the parties with which we share personal information, please contact us as specified in the Contact Us section, below.
9. Your Privacy Choices
At checkout or on our newsletter sign-up form you will have the option to receive marketing communications from us, by ticking a box indicating that you would like to receive such communications during checkout or at any time while browsing the Site by entering your email address into our newsletter sign-up form. You may sign-up for our e-newsletter on our Site or opt-in to receive news, offers, or updates from us.
If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed, or receive any other marketing communication, you can choose to not receive such communications at any time. Please follow the unsubscribe link in the relevant communication (e.g., ticking a box to opt-out, clicking “unsubscribe” in a marketing email from us, or replying STOP to a text message) or contact us as detailed below.
10. How We Store and Safeguard Your Personal Information
We maintain reasonable technical and organizational measures to protect personal information from loss, misuse, alteration, or unintentional destruction. However, no security measure can guarantee against compromise. Except to the extent that liability cannot be excluded or limited due to applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.
You also have an important role in protecting your personal information. You should not share your username and password with anyone, and you should not re-use passwords across websites. If you have any reason to believe that your username or password has been compromised, please contact us as detailed below.
International data transfer.
We transfer personal data to countries outside the European Economic Area, including the United States. Where required, such transfers are made subject to appropriate safeguards, including the Standard Contractual Clauses approved by the European Commission and, where applicable, the UK International Data Transfer Addendum.
Retention Criteria
In the absence of a compliant consumer request from you, we will retain your personal information for as long as we think is necessary to fulfill the purposes for which it was collected, and we reserve the right to retain it to the full extent permitted by law before automatically deleting (and directing our service providers to delete) it. Retention periods can vary based on the category of personal information, and we use criteria which include the following to determine the relevant retention period:
- contract requirements,
- operational needs,
- legally mandated retention periods,
- pending and potential litigation,
- historical archiving, and
- intellectual property or ownership rights.
11. Additional Disclosures for Residents of California
This section describes how we collect, use, process, and disclose personal information of California consumers and the rights you may have under California law. These disclosures are intended to supplement this Privacy Policy with information required by California law.
To understand what personal information we may have collected about you, and from where we collected it, please see the section The Information We Collect.
We collect this personal information, as further described in the How We Use Your Personal Information section, to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives.
We disclose the following categories of personal information for business purposes to the categories of recipients listed below:
| Personal Information Category | Disclosure |
|---|---|
| Identifiers | Service providers; advertising partners and social media networks; Business reorganization; Mandatory disclosures and legal rights |
| Commercial and Financial Information | Service providers; Auditors, advisors, and financial institutions; Business reorganization; Mandatory disclosures and legal rights |
| User-submitted Content | Service providers; Site Visitors; Business reorganization; Mandatory disclosures and legal rights |
| Device Information | Service providers; Business reorganization; Advertising partners and social media networks; Mandatory disclosures and legal rights |
| Internet or Other Network Activity | Service providers; Business reorganization; Advertising partners and social media networks; Mandatory disclosures and legal rights |
| Inferences | Service providers; Business reorganization; Advertising partners and social media networks; Mandatory disclosures and legal rights |
For more information on how your information is shared, please see the How We Share Your Personal Information section.
Sale and Sharing of Personal Information
Our use of some cookies and similar technologies may be considered a “sale” under California law. California law defines “sale” broadly to include any disclosure of information in return for any value. The value does not need to be monetary like in a traditional sale. Similarly, “sharing” is cross-contextual advertising. Such disclosures of personal information to advertising partners and social media networks through cookies and similar technologies may qualify as a sale and/or sharing. You can opt out of these cookies and similar technologies by clicking the “Do Not Sell or Share My Personal Information” or “Your Privacy Choices” link at the bottom of the page.
The categories of personal information disclosed that may be considered a “sale” and/or “sharing” under California law are: Identifiers, Device Information, Internet or Other Network Activity, and Inferences.
The categories of third parties to whom personal information was disclosed that may be considered a “sale” and/or “sharing” under California law are: advertising partners and social media networks.
We do not sell, or have actual knowledge of any sale of, the personal information of minors under 16 years of age.
Bona Fide Loyalty Program / Financial Incentive Notice.
From time to time, we may offer promotions, discounts, or similar incentive programs (including first‑time purchaser offers) that provide eligible participants with benefits such as percentage‑off discounts in exchange for providing certain personal information, such as an email address.
Participation in these programs is voluntary. We collect and use the personal information provided solely to administer the promotion, including to deliver the discount, communicate about the offer, and manage related customer interactions.
The value of the personal information we collect is reasonably related to the value of the benefit offered and is based on our good‑faith determination considering, among other things, the anticipated revenues generated from the use of the information and the costs associated with offering the incentive. . We determine the value of the personal information based on a good‑faith assessment of factors such as the anticipated revenue generated from first‑time purchases, the costs of offering the discount, and administrative expenses associated with the promotion.
Participation is not required to make a purchase, and we do not discriminate against consumers who choose not to participate, although non‑participants will not receive the promotional benefit. Participants may withdraw at any time by following applicable opt‑out instructions, which may result in the loss of the offered discount.
Your Rights
Under California law, you have a right to notice, upon collection, of the categories of personal information collected and the purposes for which the information will be used. In addition, California residents may have additional rights, subject to certain limitations, including:
- Access: You may have the right to access a copy of the categories and specific pieces of personal information that we have collected, used, and/or disclosed.
- Correction: You may have the right to request that we correct inaccurate personal information that we hold about you, taking into account the nature of the personal information and the purposes of the processing of the personal information.
- Deletion: You may have the right to request that we delete or anonymize your personal information, with certain exceptions.
- Sale/Sharing Opt-out: You may also have the right to opt-out of the sale of your personal information.
- No Retaliation: You have the right to be free from discrimination for exercising your rights.
You may exercise your right to opt-out of “sales” by clicking the “Your Privacy Choices” link at the bottom of the page. We also recognize the Global Privacy Control as a valid request from you to opt out of the sale of your personal information.
If you wish to exercise any of these other rights or have any questions or concerns regarding the processing of your personal information, please email us at [email protected]. We will respond to your request consistent with applicable law.
Exercise Your Rights
California residents can exercise their rights to access, correction, or deletion by submitting a verifiable consumer request to us through any of the following methods:
- Through this web form.
- By calling us toll-free at: (855) 964-0970
- By email at [email protected] with the subject line “California Privacy.”
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Responding to Your Verifiable Consumer Request
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We respond to a verifiable consumer request within 45 days. If we require more time, we will inform you of the reason and extension period in writing. Our disclosures we provide will cover the 12-month period preceding the verifiable consumer request’s receipt, unless you request information beyond this time frame. The response we provide will also explain the reasons we cannot comply with a request, if applicable. We will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Before we are able to process your request for access or deletion of personal information, we will need to properly verify your identity for security purposes. Where we possess appropriate information about you on file (e.g., name, phone number, email, or physical address), we will attempt to verify your identity using that information. If it is not reasonably possible to identify you, we may not be able to respond to your request.
To use an authorized agent to make a request on your behalf, we may require your authorized agent to provide proof that you gave the authorized agent signed permission to submit the request on your behalf. We may also require you to verify your identity directly with us.
Data Retention
We retain each category of personal information as described in the Retention section of the privacy policy.
12. Additional Disclosures for Residents of Canada
We retain personal information for as long as you have an account with us in order to meet our contractual obligations to you and for seven years after that and/or purchase of services to identify any issues and resolve any potential legal proceedings.
Please contact us at [email protected]:
- If you wish to access, update, and/or correct inaccuracies in your personal information or change your consent preferences (note: we may need to collect personal information for the purposes of verifying your identity before responding to your request);
- For information about how our foreign-based service providers process your personal information; or
- If you have any questions or complaints about the manner in which we treat your personal information.
13. Additional Disclosures for Residents of the European Union (EU) and United Kingdom (UK)
If you are a resident of the European Union (“EU”) or the United Kingdom (“UK”), you may have additional rights under the EU or UK General Data Protection Regulation (the “GDPR”) with respect to your personal information, as outlined below. This European Privacy Addendum is incorporated into and forms an integral part of the Privacy Notice.
Lawful bases for handling your personal information.
Where required, we have several different legal grounds on which we collect and process your personal information for the purposes set out in the section above, How We Use Your Personal Information, and as set forth below.
| Personal Information Category | Purpose | Legal Basis |
|---|---|---|
|
Identifiers. (Specifically, name, email, phone number, shipping address, and company name. All are used for the same purposes with the same associated legal basis.) |
To fulfill orders | Performance of a contract |
| Customer Service | Legitimate interest: to be responsive to you and ensure the quality of our products and proper functioning of our services. | |
| Marketing | Consent | |
| Tax, corporate, compliance, employment, litigation, and other legal rights and obligations | Legal obligation | |
|
Financial Information. (Specifically, billing and payment information and order history.) |
To fulfill orders | Performance of a contract |
| Tax, corporate, compliance, employment, litigation, and other legal rights and obligations | Legal obligation | |
| User Submitted Content | Customer Service | Legitimate interest: to be responsive to you and ensure the quality of our products and proper functioning of our services. |
| Product Development | Legitimate interest: to be responsive to customer interests and feedback related to our products and services. | |
| Tax, corporate, compliance, employment, litigation, and other legal rights and obligations | Legal obligation | |
| Location Data | To fulfill orders | Performance of a contract |
| Marketing | Consent | |
| Security | Legitimate interest: (1) Fraud prevention; (2) for the proper functioning of our services; and (3) to protect stored personal information from unlawful, accidental, and/or malicious actions or events. | |
|
Online Identifier (e.g., mobile types, mobile device type, browser type, IP address, unique identifiers, domain names, access times, and geolocation information.) |
Marketing | Consent |
| Security | Legitimate interest: (1) Fraud prevention; (2) for the proper functioning of our services; and (3) to protect stored personal information from unlawful, accidental, and/or malicious actions or events. | |
|
Internet Activity (e.g., time of website access, browsing activity, and traffic data, including setting of non-essential cookies.) |
Analytics | Consent |
| Marketing | Consent | |
| Security | Legitimate interest: (1) Fraud prevention; (2) for the proper functioning of our services; and (3) to protect stored personal information from unlawful, accidental, and/or malicious actions or events. |
Disclosing personal information
| Service Provider | Personal Information Category | Geographic Specificity | Adequacy Decision | Functional Description | Safeguards | Data Processing Role |
|---|---|---|---|---|---|---|
| Name, email, phone number, location data, online identifier, and internet activity | Ireland | Yes | Social Media Platform | https://www.facebook.com/legal/controller_addendum | Joint Controller | |
| Name, email, phone number, location data, online identifier, and internet activity | Ireland | Yes | Social Media Platform | https://assets.ctfassets.net/h67z7i6sbjau/2iGysV47T2pHCNO59oVLoY/8f3b230433dc91188858bd67a9f9a2c7/PASA_-_Inc__English__table.pdf | Joint Controller | |
| YouTube | Name, email, phone number, location data, online identifier, and internet activity | Ireland | Yes | Social Media Platform | https://business.safety.google/controllerterms/ | Joint Controller |
| Alia Learn | Email address; phone number; online identifiers | United States | No | Website pop‑ups collecting user contact information and routing it to messaging platforms | Data processing agreement; technical and organizational measures | Processor |
| Attentive | Name; phone number; order information; marketing preferences | United States | No | Delivery of SMS communications relating to marketing and auto shipment order updates | Data processing agreement; technical and organizational measures | Processor |
| Blotout | Pseudonymized usage data; advertising interaction data | United States | No | Pseudonymized data processing to suppress advertising to recent purchasers | Contractual safeguards; pseudonymization measures | Processor |
| Consentmo | Cookie identifiers; consent preferences; DSAR request data | United States | No | Cookie consent management and processing of data subject access requests | Data processing agreement; security controls | Processor |
| Fairing | Survey responses; purchase experience information | United States | No | Post‑purchase surveys relating to customer acquisition and experience | Data processing agreement | Processor |
| Fuego | Name; account information; app usage data; device identifiers | United States | No | Hosting and operation of mobile applications corresponding to the website | Data processing agreement; access and security controls | Processor |
| GovX | Eligibility verification data; restricted status indicators | United States (USA only) | No | Verification of eligibility for military, first responder, and similar discounts | Contractual safeguards; access controls | Joint Controller |
| Klaviyo | Name; email address; order information; marketing preferences | United States | No | Email communications relating to customer orders and marketing | Data processing agreement; technical and organizational measures | Processor |
| Okendo | Name; review content; product feedback | United States | No | Collection and display of customer product reviews on the website | Data processing agreement; content moderation controls | Processor |
| Paper Run (PostPilot) | Name; postal address; contact information | United States | No | Distribution of physical marketing postcards | Data processing agreement | Processor |
| Re:amaze | Name; contact information; customer communications | United States | No | Website chat widget and centralized customer service communications | Data processing agreement; security controls | Processor |
| Rivo | Email address; loyalty program data; referral email data | United States | No | Passwordless login, loyalty program, and referral program functionality | Data processing agreement | Processor |
| Skio | Name; order history; subscription and autoship data | United States | No | Management of customer subscription and autoship orders | Data processing agreement | Processor |
Automated decision-making.
We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or that otherwise significantly affects you. However, we use profiling and analytics to understand how people use the Service and for marketing purposes. These analytics help us understand and improve the Service. We also use security and fraud analytics, for example, to identify potential fraud.
Retention of your Personal Information.
We typically retain personal information related to marketing activities for as long as you accept marketing communications from us, and no longer than six (6) years from your last contact with us (unless required by law). In any event, upon request, we will securely delete such data in accordance with applicable law. For personal information that we collect and process for other purposes, please see the table below.
| Personal Information Category | Retention Period |
|---|---|
|
Identifiers (Specifically, name, email, phone number, shipping address, and company name. All are used for the same purposes with the same associated legal basis.) |
We typically retain personal information related to marketing activities for as long as you accept marketing communications from us, and no longer than six (6) years from your last contact with us (unless required by law). |
|
Financial Information (Specifically, billing and payment information and order history.) |
For as long as necessary to fulfill your orders, and thereafter for up to six (6) years to comply with applicable tax, accounting and legal obligations. |
|
User Submitted Content (Specifically, reviews, survey responses, correspondence, and other content you submit through the Service, including via live chat.) |
We retain this content for as long as it remains relevant to our products and services, or until you request its removal. |
| Location Data | We retain location data (specifically, approximate location derived from IP address) for as long as necessary to prevent fraud and enable Site functionality, and for up to 14 months for analytics and performance monitoring, unless otherwise required by law. |
| Online Identifiers | We retain online identifiers for as long as necessary to maintain account access, prevent fraud, and enable Site functionality, and for up to 14 months for analytics and performance monitoring, unless otherwise required by law. |
| Internet Activity | We retain internet activity data for as long as necessary to maintain account access, prevent fraud, and enable Site functionality, and for up to 14 months for analytics and performance monitoring, unless otherwise required by law. |
Your Rights
To the extent required under applicable law, you have the right of:
- Access. You have the right to request a copy of the personal information we are processing about you, which we will provide to you in electronic form.
- Rectification. You have the right to require that any incomplete or inaccurate personal information that we process about you is amended.
- Deletion. You have the right to request that we delete personal information that we process about you, unless, for example, we are required to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
- Restriction. You have the right to request that we restrict our processing of your personal information where: (i) you believe such data to be inaccurate; (ii) our processing is unlawful; or (iii) we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not want us to delete it.
- Portability. You have the right to request that we transmit the personal information we hold with respect to you to another data controller.
- Objection. Where the legal justification for our processing of your personal information is our legitimate interest, you have the right to object to such processing on grounds relating to your situation (e.g., direct marketing). We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.
- Withdrawing Consent. If you have consented to our processing of your personal information, you have the right to withdraw your consent at any time, free of charge. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.
Some rights may be limited, and we may need to retain certain personal information, as required or permitted by applicable law. To inquire about or exercise the rights listed above, at any time, contact us at [email protected] with the subject line “Privacy” so that we can get your email to the right team member. We will respond to your request consistent with applicable law.
If you feel that your request or concern was not satisfactorily resolved by us, you have the right to lodge a complaint with your local data protection authority.
More on the right to object
You may exercise your right to object to us using or processing your information for direct marketing purposes by: clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link.
For more information on how to object to our use of information collected from cookies and similar technologies, please see the section entitled Cookies, above.
14. Third-Party Links and Third-Party Advertising
Third-Party Links
This website contains links and references to other websites (e.g., social media buttons) administered by unaffiliated third parties. This Privacy Policy does not apply to such third-party websites. When you click a link to visit a third-party website, you will be subject to that website's privacy practices. The inclusion of a link on our website does not imply endorsement of the linked site or service by us or by our affiliates. We encourage you to familiarize yourself with the privacy and security practices of any linked third-party websites before providing any personal information on those websites.
Third-Party Advertising
We use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use our website and other websites or online services. You may receive advertisements based on information relating to your access to and use of our website and other websites or online services on any of your devices, as well as on information received from third parties. These companies place or recognize a unique cookie on your browser (including through the use of pixel tags). They also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop.
If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#/.
15. Contact Us
If you have questions or comments regarding this Privacy Policy or our privacy practices, please contact us in writing by sending an email to [email protected] or reach out to us via telephone at (855) 964-0970.