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FAQs

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How do I edit my subscription?

Login to your account at: https://nakednutrition.com/account/login

Then, click on the black "Manage Subscriptions" button on left side of the desktop page. From here you can add products, cancel your subscription and change the delivery date. 

How do product subscriptions work?

Subscriptions are a convenient way to save money and get regular orders of Naked products. You can change the frequency of shipments, add or remove products, and gain loyalty points to discount future purchases.

Will I get a reminder email before my next shipment?

Yes, 3 days before shipment you will receive a reminder email giving you plenty of time to edit your order as needed.

Same as all Naked orders you will also receive confirmation and shipment emails for subscription orders.

When will my credit card be charged?

Your credit card will be charged on the order date of the subscription, based on the frequency you have chosen. A reminder email is also sent 3 days before subscription orders are processed.

How do I update my shipping and billing address?

  1. Login to your account at: https://nakednutrition.com/account/login
  2. Click on the black "Manage Subscriptions" button on left side of the desktop page.
  3. To update your shipping address click "Edit" next to your address at the top of the page.
  4. For billing: Click "Billing information"
    1. Then click on the "Update card" link on the right hand side
    2. Then click on "Edit" under your email address on the right hand side to update your billing address.