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Discounts & Promotions

Where do I enter my first-time customer discount code?

If you receive a discount code as a first time customer, you will need to enter it on the page where you choose a shipping method. The shipping page is visible after you click "Checkout" while viewing your shopping cart.

On the upper right-hand side of the page, you will see the form below that says “Gift card or discount code” and the button that says “Apply.”

naked nutrition checkout form

Just enter your discount code in the box and click the “Apply” button. If you do not click the "Apply" button you will not receive your discount.

Why isn't my discount code working?
Here are some reasons your discount code may not be working.
  1. Have you already used your first-time customer discount?
  2. Are you trying to use more than one discount code? Only one discount code can be used at a time
  3. Are you trying to use the code on a subscribe and save item? Subscriptions, promotions, & bundles may not be eligible with codes since they are already discounted.
  4. Are you meeting all of the promotion requirements? Is there a minimum purchase required or specific products, flavors or sizes that the promo applies to?

For further assistance please contact us with a screenshot of your cart and error message so we can resolve the issue.